Support and Services
Free Technical Consultation
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The senior engineer team connects 1-to-1, provides filter bag selection suggestions according to the working conditions and environment (temperature, dust characteristics, emission standards, etc.), and answers technical questions such as material (PTFE, PPS, glass fiber, etc.), specifications, filtration accuracy, etc.
Customized scheme design
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Combined with the production process and environmental protection requirements, the dust removal filter bag configuration scheme is customized to ensure that the filtration efficiency is up to standard and the operating cost is optimal.
Sample Test & Trial
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Support free sample delivery, assist customers to conduct laboratory or actual working condition testing, verify performance and then purchase in bulk.
Transparent production progress tracking
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The customer's exclusive service group updates the production progress in real time, and strictly controls the quality inspection process (lamination, sewing, dimensional accuracy, etc.) to ensure on-time delivery.
Installation Guidance & Commissioning Support
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Provide graphic/video installation guides to remotely guide key steps such as bag replacement, skeleton matching, seal inspection, etc., to avoid breakage and leakage caused by improper installation.
Operation Training Service
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Training for equipment maintenance personnel, covering practical skills such as bag life management, cleaning system optimization, anomaly diagnosis, and more.
Rapid Response Mechanism
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24-hour technical hotline support, response within 2 hours for unexpected problems, and solutions within 48 hours to minimize downtime losses.
Performance Analysis and Optimization
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Provide suggestions for filter bag upgrades (e.g., laminating technology improvement, material optimization) through operational data analysis to help customers continuously reduce energy consumption and maintenance costs.
Environmental Compliance Support
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Assist customers in responding to changes in environmental protection policies, providing emission testing data support and filter bag replacement solutions to ensure compliant operations.
